This privacy policy describes how Ponytail Bill LUXE collects, uses, and protects your personal information. By using our website and membership services, you consent to the practices described in this policy.
1. Information We Collect
- Personal Information: We collect personal information such as your name, email address, phone number, billing address, and payment information when you register for a membership or make a purchase.
- Usage Data: We collect information about your use of our website, including your IP address, browser type, operating system, pages visited, and the dates and times of your visits.
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our website, analyze trends, and gather demographic information. You can control the use of cookies through your browser settings.
2. How We Use Your Information
- Membership Management: We use your personal information to manage your membership, process payments, and provide you with access to our services and benefits.
- Communication: We may use your email address to send you updates about prize draws, new perks, and other relevant information. You can opt-out of receiving these emails at any time.
- Improvement of Services: We use usage data to analyze trends, monitor the effectiveness of our website, and improve our services.
- Marketing: With your consent, we may use your information to send you promotional materials and special offers.
- Legal Compliance: We may disclose your information when required by law or in response to a valid legal request.
3. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive data transmitted online.
- Storing your personal information on secure servers.
- Limiting access to your personal information to authorized personnel.
However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
4. Data Sharing
We may share your personal information with:
- Service Providers: Third-party service providers who assist us in providing our services, such as payment processors, email marketing platforms, and data analytics providers.
- Partners: Partners who offer discounts and perks to our members. We will only share your information with partners with your consent.
- Legal Authorities: Legal authorities when required by law or in response to a valid legal request.
We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You have the right to opt-out of receiving marketing communications from us.
To exercise these rights, please contact us at ponytailbill.luxe@gmail.com
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
7. International Transfers
Your personal information may be transferred to and processed in countries outside of Australia. We will take reasonable steps to ensure that your personal information is protected in accordance with this privacy policy.
8. Children’s Privacy
Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on our website. Your continued use of our website and services following the posting of changes constitutes your acceptance of the revised privacy policy.
10. Contact Information
If you have any questions or concerns about this privacy policy, please contact us at ponytailbill.luxe@gmail.com
